Before anything your system must be "Out of warranty". After warranty period has been finished our  maintenance service include, software, email, internet problems, crashing computers, hardware failures, viruses, error messages, updates, upgrades, installations, and troubleshooting. We strongly recommend that the customer administer all system backups of essential data before having systems or components worked on.

Can i break the contract:

You can stop or break the contract by anytime in this case we will calculate the remained months and all related amount that has been paid from your side, and so on you will get the 75% of the payment for the remain months.

Can i have the maintenance period less than one year:

You can have a contract with minimum 6 months not less.

When the worst has happened, you've lost your hard drive and or your data, If your systems still under maintenance, don't touch or install anything over and over because this can let our job harder. Otherwise things can be recoverable. Another reason not to reinstall is that an integrity scan of your media should be done by our side after the problem has been fixed, to ensure it won't happen again.

Our maintenances are limited to computer and its extra related hardware's. Repairs for office machinery other than computer hardware can be coordinated through the Purchasing Department.

We warranty software or upgrade works for 30 calendar days. For new hardware replacement warranty included one year.

Does Protechzone provide a warranty for electric shocks on our systems:

No ! we wont warranty any damage can occur to your systems, due to non stable electricity. You must have backup UPS.

The business manager for your company should have information on which machines are covered under a maintenance contract. If this information is not available to you, please contact us.

In what method will protechzone accept payment of the maintenances:

For corporate and home usages, depended on your agreement we can bring the original products for your business or can license the software you need. For any original products, we recommend to not illegally copy on any type of media for any reason.

Do you have more than one computer, and only one slow connection? Don’t wait 1 day to browse a page or check an email. As soon as you decide and the required payments has been completed to us, we can activate your account by a W.I.S (Wireless Internet Service) minimum with 512/64k, depending on your office or company computers and internet usage, we can set up one professional secure server or router for all your computers so everyone can connect at the same time.

Protechzone support installations for LAN/WAN/VPN, small to medium networks, residential/corporate, peer to peer, multiple server or multi-platform networks.

New or second hand computer sales:

Protechzone also support for hardware part sales, software sales, complete systems prepare.

What is system administration:

Our contract based on computer maintenances, this mean we are the administration side of repair and upgrades.

Maintenance contracts expire exactly after one year from the date signed the contract.

Every year, Protechzone will remind you the contract Renewal before one week of expiration.

We can create professional websites for your business. More information click here.

Will Protechzone repair my home computer:

Protechzone will repair personal home computers. Please note that home services totally excluded the office or company maintenance contract. To schedule service for personal equipment, please contact us directly by calling    9613 - 266030